Client Testimonials

Read what our customers write about us 

First I would like to thank 24 Hour Towing for the swift and immediate action in regards to the payment for the damage that occurred during the service call on January 31, 2010 to my 2002 Honda Accord. As a licensed towing service provider in good standing in any city in the state of California operating in a high level of professionalism would also without hesitation include the cost of the service call of $140.00 as part of the equitable and fair resolution for said damage.

Again let my express my appreciation for your willingness to pay for the damage never the less I am inconvenienced by being without transportation for 24 hours until the repairs are completed and time away from work. Therefore in my opinion including the cost of the service call is logical, ethical and most importantly it is a reasonable request and expectation as an equitable settlement and resolution to said damage and acknowledged responsibility for damage to my vehicle.

Scott Blake, Community Outreach Director
Bay Area Youth Connection
1640 Stuart St, Berkeley, CA, 94702
(510) 848-3469

 

 

I've been getting my cars serviced by 24 hrs Tow for at least 3 years and have recommended   them to my friends.   The best thing about 24 hrs Tow is them stands behind their work.  Last week I couldn't start one of my cars - the battery had died even though it was pretty new.  I called 24 again so they will come to check the problem out. They gave my battery a full charge and monitored it to make sure the charge held.  While doing that, they put a different battery in my car to make sure there was no problem with the alternator or no unusual drain going on.  After doing all of this 24 hrs Tow called me the next day to inform me that everything looked fine - I just needed to drive that car more or at least start it every few days.  In other words, the problem had been my fault.  The total charge for all the effort they’ve put in?  Zero.   They told me they didn't have to fix anything so they wouldn't charge me anything.  I've found this to be typical of 24 tow.  Bottom line, they’re fair and they’re good.
Kevin Glanville
San Francisco CA
kaglanville@gmail.com

 

 

A couple of days ago I had a car that needed to be towed from a mechanic's parking lot to my home.  The first time they were called (6pm on a Tuesday) they called me back and explained that they could not tow a car off of a mechanic's lot when they are closed for the day unless I had paperwork stating that all services were paid for (this makes complete sense to me, but our car had just been there for an estimate, and did not have any work done while it was there), so they came the next day instead. The tow truck was there within 30 minutes of me placing a phone call and the friendly driver never even had to get out of his truck!  He simply backed over to the car, picked up the front end and drove away.  We met him back at the house (he actually beat us there), where he neatly backed the car in to a parking space, released the front end and waved goodbye to us. 

The easiest tow we've ever had!!
Gale Keaton
Walnut Creek CA
galekeaton@yahoo.com

 

My car died on Saturday evening. I got 24Hour to tow it on Sunday.  Hoping to get it running again that day I had him take it to the nearest auto center on the area.  24Hour wished me luck but mentioned that the guy we passed right after he picked me up (oh yeah, did I mention that he swung by my house to pick me up?) is the best VW mechanic in the city. 
So a few hours later after the mechanic guys told me they couldn't fix my car, I called 24Hour back and asked him to tow my car over to his friend's place.  Within half an hour he came back and towed my car over to my mechanic and got the owner (who happened to be there working on his personal racecar) to let me in and take down the info on my car right then even though the shop was closed.  And then he only charged me $20 for the second tow.
Thank you guys,
Beth

 

I always feared getting stuck in the middle of the night 500 meter right after the last exit, it was really dark and scary…I used to call my boyfriend when I’m afraid from something…than I remember that he told me to click “Emergency Towing…” with the address I’m located on Google (in my iphone) and call to the first one that I see…35 minutes after that a very nice driver came and help me…he took me to a nice mechanic 40 minutes from the city, he also wait with me for the mechanic estimate, and the best part was the lift home.
After all this he also offered me to take me to my car the day after…for FREE.
It was so nice experience with 24Hours Towing, I recommend them and I will call them again for sure.
Thanks again
Jeremy Meacham
National City CA